Richmond Monroe Services

Richmond Monroe has been in business since 1994 helping mortgage lenders and servicers streamline operations, control costs, and stay ahead of compliance demands with reliable, scalable outsourcing solutions. Our experienced teams handle critical servicing-related functions with precision, speed, and regulatory awareness-so you can focus on growing your business, not managing backlogs. From purchase to payoff, Richmond Monroe offers a variety of services to fit all your needs.

When compliance matters and performance can’t slip, Richmond Monroe delivers.

Richmond Monroe Services

Richmond Monroe provides highly customizable outsourcing solutions powered by our CLOUD-BASED DOCUMENT MANAGEMENT system, enabling efficient, high-quality deliverables for projects of any size. Our technology and expertise ensure fast, accurate execution—every time.

Take a look at our current offerings:
DOCUMENT CREATION

DOCUMENT CREATION

Documents are prepared in full compliance with current county specifications. To ensure accuracy and quality, every document undergoes a double-entry review process prior to completion. With a corporate resolution or Power of Attorney on file, we can also sign on your behalf-streamlining and expediting the entire process.
  • Lien Releases
  • Assignments / Allonges
  • Corrective Documents, Gap Affidavits, and Rescissions
  • Note Certifications
  • And many additional document types
NATIONWIDE DOCUMENT RECORDING

NATIONWIDE DOCUMENT RECORDING

Our cloud based document management system stores the latest jurisdictional fees and requirements, ensuring each document is fully recordable before it is ever submitted for recording. This helps prevent unexpected delays and supports a smoother, more efficient workflow.
  • Client/third party document review for jurisdictional compliance.
  • Required Cover-page generation
  • Recording fee calculation
  • E-recording services, where available
  • Mail-in, Walk-in, or courier delivery services
  • Recording confirmation reports
DOCUMENT RETRIEVAL

DOCUMENT RETRIEVAL

We can quickly obtain recorded documents from any recording jurisdiction anywhere in the country.
  • Regular Recorded Copies
  • County Certified Copies
  • Lien Position Searches
  • Tax Identification Information
  • Legal Descriptions
  • Post-Closing Documents
  • Assignment Verification
  • Release Verification
LENDER TRACING/SIGNER SEARCH

LENDER TRACING/SIGNER SEARCH

We will coordinate with historic entities to help perfect the chain of title. Our system maintains a comprehensive database of contacts who have relocated, changed names, been assumed, merged, or otherwise reorganized. When acceptable, we can also create a Lost Assignment Affidavit for signers who no longer exist.
FILE REVIEW

FILE REVIEW

We offer a complete scrub‑down of your loan file and/or images to ensure they are clean, accurate, and free of exceptions. All documents are thoroughly reviewed and verified to ensure they meet the recording jurisdiction’s requirements. Any missing or incorrect documents will be identified and included on the exception report, along with recommended solutions to resolve each issue. We will also work with your buyer and seller to clear any exceptions that arise.
  • Pre-Purchase file review
  • Physical file review
  • Data Capture
  • Review from Images
  • Image/Indexing
  • Customizable exception reports
  • Exception tracking and curing
  • Physical file vault storage
  • Bailee Services
IMAGING SERVICES

IMAGING SERVICES

We provide Collateral File Imaging services to maintain an electronic record of your loan files, supporting both disaster‑recovery efforts and auditing requirements. You can securely access images of your collateral files through our protected website-anytime, anywhere, 24/7. Choose from complete collateral file imaging or individual document imaging, with all files indexed for easy retrieval.
VAULT

VAULT

Richmond Monroe offers secure records storage to protect your physical files, plan for disaster recovery, maximize space and increase project efficiency. Physical files are delivered and once received are imaged, indexed and assigned a location that is captured in our cloud-based document management system to ensure your documents are safe 24/7.
Our vault is protected by a secure key card management system and only accessible by authorized staff. The vault is temperature controlled with a fire suppression system housed within 6-inch walls for document protection. We provide an easy check in and out system for documents or files and can pull and ship all or any part of the collateral file at the direction of our clients.
IMAGING

TRACKING

Upon receipt of a download of loans-most commonly those in default-we will generate a request for the custodial file from the custodian and act as a liaison between your attorneys, lenders, and custodians. Once the files are received at our location, we can provide:
  • Secure upload to FTP site
  • Custodial file ordering
  • Document data boarding
  • Image all valuable documents
  • Chain of title review
  • Document creation
  • Document recording
  • Note Certification
  • Tracking documents to and from attorney with a bailee letter
  • Vault Services
  • Exception reporting
  • Exception curing
  • Customized reports
  • Trailing documents
  • Receipt tracking
  • Double verification of collateral file shipments
Specialty Services

Specialty Services

Financial Analysis Services for CMBS, Fannie Mae, Freddie Mac, HUD, Life Insurance Companies and Transitional Lending Products.

Financial Statement Entry/Review

Entry/Review of financial statements including property income statements, property budget statements, rent roll, occupancy reports and personal borrower financial statements.

Financial Statement Reconciliation

Reconciliation of financial statements of property operating reports to determine the reporting accuracy for the fiscal year end, year to date and monthly reporting periods.

Commercial Insurance Policy Review/Verification

Review of commercial property insurance renewal policies to determine if each policy has the required coverage types, amounts, exclusions, policy expiration terms and mortgagee clauses.